AI Assistants

Intelligent assistants for your guests

AI assistants answer guest questions, take orders and help with hotel operations. Multilingual, 24/7, without burdening reception.

Dedicated AI assistants

Each department has its own AI assistant that specializes in a specific area.

Room Service

AI Assistant

Food and beverage orders to the room. AI takes the order, suggests add-ons and forwards to the kitchen.

Example queries:

Breakfast orderDrinks to roomDinner in roomSpecial diets

Technical Assistant

AI Assistant

Answers guests' technical questions. Helps with operating in-room devices.

Example queries:

How does air conditioning work?WiFi passwordTV operationCard problem

Concierge

AI Assistant

Virtual concierge answers questions about the hotel and area. Books services and attractions.

Example queries:

Restaurant hoursSPA reservationLocal attractionsTransport

Housekeeping

AI Assistant

Accepts requests for cleaning, additional equipment and linen change.

Example queries:

Room cleaningExtra towelsHypoallergenic pillowMini-bar

AI capabilities

Advanced AI technology in the service of hospitality.

Natural conversation

AI understands context and conducts natural conversation with guests.

Multilingualism

Automatic language recognition and response in guest's language.

Personalization

AI learns guest preferences and adapts recommendations.

Instant response

24/7 responses without waiting for reception.

Benefits of AI assistants

Automating guest service without losing quality and personalization.

Less burden on reception

24/7 responses without waiting

Automatic multilingual service

Personalized recommendations

Higher sales of additional services

Better guest satisfaction

Example conversation

Guest (in English):

"What time does the restaurant open?"

AI Concierge:

"Our restaurant 'La Vista' is open daily from 7:00 AM to 10:00 PM. Would you like me to make a reservation for you?"

Guest:

"Yes, for 2 people at 7 PM"

AI Concierge:

"Perfect! I've reserved a table for 2 at 7:00 PM. You'll receive a confirmation shortly. Enjoy your dinner!"

See AI assistants in action

Book a presentation and see how AI assistants can streamline guest service in your hotel.