One subscription access to everything
hotelspot offers a complete set of tools for modern hotels. Discover the capabilities of each module.
My Hotel
All information about your property
The "My Hotel" module contains all information about your property. Each subcategory allows you to manage a different aspect of hotel presentation.
Hotel information
Fill in address, contact details and basic property information.
Amenities
Add list of amenities: pool, parking, gym, spa, restaurant and more.
Business cards
Describe hotel points: restaurant, spa, bar, shop, fitness.
Best Practices
Describe eco-initiatives and hotel sustainability principles.
Phone directory
Add numbers: reception, room service, taxi, emergency, technical support.
WiFi
Enter network name and password for guests, add connection instructions.
Regulations
Upload regulations: stay, pool, parking, pets, quiet hours.
POI
Generate and manage nearby places: ATMs, shops, pharmacies, attractions.
TV channels
Fill in list of channels available in rooms with program numbers.
FAQ
Answer typical guest questions before arrival and during stay.
Loyalty Program
Link hotel or chain loyalty program page.
Social Media
Add links to Facebook, Instagram, LinkedIn, TikTok.
Virtual tour
Paste link to 360° tour or video presenting the hotel.
Review links
Link profiles on Google, TripAdvisor, Booking.
Special Offers
Promotions, packages and exclusive offers for hotel guests.
Events
Calendar of hotel events, attractions and local activities.
Surveys
Collecting opinions and feedback from guests in real time.
Outlets
Product and service sales points for guests
Outlets are configurable product and service sales points available to guests in the app. Each outlet operates as an independent module with its own catalog, cart and reservations.
Smart Room Service
Ordering food, drinks and hotel services directly to room via AI.
Spa Outlet
SPA treatment reservations, wellness offer promotion.
Hotel Store Outlet
Digital hotel shop with local products, souvenirs and items 24/7.
Rental Outlet
Reservation of bikes, sports equipment, beach accessories and more.
Increase revenue from additional services in a model everyone knows— browse, select, order
Communication
Tools for direct communication with guests.
ConciergeAI
Direct communication with guests via chat. AI agents respond 24/7 to questions.
Defects/Guest requests
System for reporting and tracking room defects. Automatic service notifications.
Push notifications
Send push notifications to guests with offers, information and reminders.
For manager and team
Management and analytics tools.
Analytics
Usage statistics, reports and insights on guest behavior.
My devices
hotelspot Manage kiosks, pods and monitor their status in real time.
Reports
Generate guest satisfaction reports.
Push Marketing Campaigns
Create and manage push marketing campaigns targeted at guests.
Team management
Manage employee accounts, roles and permissions in the system.
Orders and purchases
View and manage guest orders: room service, shop, rental.
AI Assistants
NewIntelligent AI assistants available 24/7 for your guests.
Agent Concierge
Online 24/7
Select sample chat below
Agent Concierge
Personalized recommendations for restaurants, attractions and local activities.
Agent Room Service
Ordering meals and drinks to room via intelligent assistant.
Agent Technical Service
Reporting defects and technical problems in room via AI.
Agent Housekeeping
Ordering cleaning, towels and other housekeeping services.