hotelspot connects to the systems you already use
No double data entry and no need to change your current tools. hotelspot syncs with your PMS, payments and hotel management systems.
Available today
Key integrations
Connect your PMS, payments and voice AI assistant in minutes. The rest configures itself.
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Active Oracle OPERA Cloud
Property management system (PMS)
Two-way sync of reservations, room numbers and guest profiles. Guest App orders land straight on the room bill in OPERA.
- Automatic guest room recognition
- Charge-to-room
- Real-time stay status sync
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Active Cloudbeds
Property management system (PMS)
Full sync of reservations and guest data with Cloudbeds, ideal for smaller and independent properties on this platform.
- Import of reservations and guest profiles
- Charge-to-room
- Automatic room status updates
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Active Stripe
Online payments
Card, BLIK and Apple/Google Pay payments straight from the Guest App and Digital Pod. Funds go straight to the hotel account.
- Card, BLIK, Apple Pay, Google Pay
- Payouts straight to the hotel account
- PCI DSS and GDPR compliant
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Active OpenAI
AI assistant for guests
Powers the smart assistant in the Guest App and on the Digital Pod: answers guest questions, recommends hotel services and helps with bookings in natural language.
- Answers to guest questions 24/7
- Recommendations of hotel services and outlets
- Many languages without manual translation
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Active ElevenLabs
Voice and speech synthesis
Turns the AI assistant’s answers into a natural-sounding voice on the Digital Pod and in the Guest App. Guests can talk instead of typing.
- Natural speech synthesis in many languages
- Voice interaction on Digital Pod screens
- A consistent hotel brand voice
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Active Google Gemini
AI assistant for guests
The second model powering AI Concierge: it understands guest questions in 34 languages, by text and voice, and draws on up-to-date Google data about the area around the hotel.
- Answers in the guest’s language, by text and voice
- Current information about the area, directions and attractions
- Switch between OpenAI and Gemini without reconfiguring
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Active Google Nano Banana
AI image generation and editing
Google’s image model (Gemini 2.5 Flash Image) built into the hotel panel: it generates and retouches photos of dishes, spa treatments and special offers for the guest app and Digital Pod.
- Product photos for menus and offers in seconds
- Background removal, reframing, seasonal variants
- A consistent visual style across the hotel app
How it works
One data flow, zero manual work
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PMS
OPERA Cloud / Cloudbeds
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hotelspot
Guest App · G-Commerce Manager
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Stripe
Payments and payouts
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OpenAI · ElevenLabs
AI assistant and voice
In progress
More integrations on the way
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NFHotel
PMS
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WhatsApp
Guest messaging
Don’t see your system on the list?
Write to us and we will check integration with your PMS or payment system.
Contact us