One app. The whole guest stay.
Room service, spa, AI concierge and online payments. Guests help themselves from their phone, without installing anything.
Room Service · Take to Room
Orders from the menu, delivered straight to the door
Guests browse the full restaurant, spa and minibar menu, order and pay from their phone. The hotel team sees orders in real time in the web panel, the "hotelspot staff" mobile app or on the KDS.
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Menu with descriptions, allergens and photos
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Choice of delivery time to the room
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Live order status, from kitchen to door
AI Agent
A concierge that never sleeps
We remove language barriers. The system supports 34 languages, in text and by voice, so international guests, from Norway through Spain to Japan, can talk to the hotel as easily as domestic guests.
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Available around the clock, no load on reception
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Suggests hotel services at the right moment
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Escalates to reception when a person is needed
Spa bookings
Free spa slots visible right in the app
The guest picks a treatment, sees available times and books without calling reception. The spa calendar syncs automatically with the team schedule.
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Treatment calendar with live availability
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Automatic reminders before the visit
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Optional surcharge for premium treatments
Online payments
StripeCard, BLIK or Apple/Google Pay, powered by Stripe
Guests pay right in the app and the money goes straight to the hotel account thanks to the Stripe integration, the online payments leader trusted by millions of businesses. No paper bills, no manual settlement at reception.
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PCI DSS compliance through Stripe
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Automatic settlement per hotel outlet
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Invoice and confirmation sent automatically
Demo
See the guest app in action
A short recording from the app: an order, payment and confirmation from the guest phone. Play it whenever you like.
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Digital Pod
Digital concierge: a 24 to 32" device in your hotel
A touchscreen in the lobby, corridor or by reception shows the hotel offer, answers guest questions and opens the app with one QR scan. Works 24/7 with no staff needed.
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24 to 32" touchscreen with the hotel app and AI concierge
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QR code that hands the session over to the guest's phone
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Promotions and special offers updated from the panel
See the Guest App in action
Book a free demo and see how the guest app looks on a hotel similar to yours.
Book a demo