Every hotel order in one window.
Room service, store, guest requests, spa and rentals in one table on the front desk computer.
Every new order shows up right away, and you change its status with one click.
On the front desk computer
Install it once, it works like any program
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Windows and macOS
Installed from the browser. Opens in its own window, without a browser tab or an installer.
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Full or small window
The full table or a 720×360 widget in a corner of your choice, next to your PMS and e-mail.
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Live notifications
Every new order and request shows a notification in the corner of the window and a count on the bell.
One table
Orders, requests, bookings and rentals in one place
Everything guests ordered in one table, grouped into today and yesterday. Filters with counts show only orders, requests, spa bookings or rentals, and search finds a room, guest or number.
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Type, room and guest, details, amount, time and status in one row
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New items marked with a blue bar
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Search by room, guest and order number
Status and assignment
Change the status and assign someone in one click
Clicking a row opens the details: room, guest, amount and the full order. You change the status, assign yourself or a colleague, and the guest sees the progress in their app.
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Statuses: new, in progress, ready, delivered, rejected
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Assignment: me, someone from the staff list, or unassigned
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Rejecting requires a reason
Small window
A widget in the corner while you work in the PMS
The front desk does not have to switch between programs. The small window sits in a corner of the screen and shows the latest items with their status, and a new order pops up a notification right away.
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Placed in any corner of the screen
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A notification with a “View” button for every new order
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Light and dark mode, a title bar that matches your system
All features
What else is in Order Management
App features in five areas. Expand an area to see what it includes.
Table and filters 6 features MoreLess
One table
Orders, requests, spa bookings and rentals for the whole hotel in one view.
Today and Yesterday
Items grouped by day, with a count for each group.
Filters with counts
All, Orders, Requests, Bookings, Rentals, each with the number of items.
Search
By room number, guest name and order number.
New items
A blue bar next to every order nobody has accepted yet.
Amount and time
Order value, time placed and time elapsed.
Notifications 4 features MoreLess
Notification in the corner
Every new order with a “View” button that opens the details.
Bell with a counter
Notification panel with the number of unread items.
System notifications
Windows and macOS show a new order even when the window is in the background.
Hint when notifications are off
The app explains how to turn them on in the system.
Connection and updates 5 features MoreLess
Live data
The table refreshes itself, no page reload.
No internet
A banner with data from the last sync, saving resumes once the connection is back.
Save error
A clear message and retry when a status change is not saved.
New version
An update notice and a one-click refresh.
Access from the panel
The hotel admin decides who on the team can use the app.
Handling an order 6 features MoreLess
Details in one click
Room, guest, time, amount and the full order content.
Status change
New, in progress, ready, delivered or rejected, and the guest sees it in the app.
Assignment
Me, someone else from the staff list, or unassigned.
Team workload
Each staff member shows how many tasks they are handling right now.
Rejection with a reason
An order can only be rejected with a reason.
Cancelled by the guest
An order cancelled by the guest is locked for changes.
Window and appearance 5 features MoreLess
Windows and macOS
A PWA installed from the browser, with a native-looking title bar.
Full window
The table with all columns on the whole screen.
Small window
A 720×360 widget with the key columns, next to other programs.
Widget position
Any corner of the screen, chosen in the settings.
Light and dark mode
Selectable in the app settings.
Staff on the move handle the same orders on their phones. See the Staff App
See Order Management in action
Book a free demo and see how your front desk handles every guest order from one window on the computer.
Book a demo