Sales and revenue
Late check-out
Late check-out is leaving a hotel room later than the standard check-out time, usually for an extra charge or as part of a package.
1 min read · Updated: September 28, 2026
Late check-out is one of the simplest upsells a hotel has: the room would often stand empty until the next arrival, and guests are happy to pay for a few quiet hours before travelling. The hotel just needs to make sure it does not clash with preparing the room for the next booking.
How it works in practice
Example: standard check-out at 11 am, late check-out until 2 pm for £20 and until 6 pm for half the room rate. On a Sunday with low occupancy for that night, a 60-room hotel in Edinburgh can sell a dozen late check-outs with no cost beyond coordinating with housekeeping.
Good practice:
- only sell it on rooms without a same-day arrival, or with a late one,
- publish a clear price rather than negotiating at the desk,
- tell housekeeping which rooms will leave later.
How technology helps
With hotelspot, late check-out can be set up as its own point of sale in the G-commerce Manager with its own price. Guests book and pay for it in the guest app instead of asking at reception on the morning of departure, and the hotel can remind them with a push notification the day before.
Frequently asked questions
- How much does late check-out cost?
- It is set by each hotel. It is often a flat fee for a few extra hours or part of the nightly rate, and some packages include it.
- When should guests ask for late check-out?
- Ideally the day before, so the hotel can check whether the room is needed for another guest that day.
